Shipping & Returns

Shipping:

For all regular purchase’s we strive to get your order ready within 24 hours, please do keep in mind our post office product drop off’s are Monday, Wednesday & Fridays. 

For all handmade items, please allow 2-4 business days for your order to be processed and for you to receive your tracking information.

 

Returns & Exchanges

We want your experience with us to be seamless and enjoyable therefore we are happy to exchange your products or offer store credit under the following circumstances:

• The product you have received is faulty and/or damaged. If this is the case we will cover postage for return of the item and for a replacement item to be shipped out.
  Note: Faulty or Damaged items will need to be returned within 14 days of delivery.

• Exchange's or Change of Mind items must be returned unused, in its original state with correct packaging and at the customer’s discretion.
  Failure to do so will result in the item being sent back to you, with any exchange or store credit denied. Your replacement product will be shipped within 48 hours with shipping costs, the customers responsibility.

• Change of mind items are returned for store credit only. 
  
  
• Shipping costs are non refundable. 

• All handmade items are not to be returned in the case of change of mind or exchange, they will be accepted only if faulty for a replacement. 
  

For any returns/exchanges please email us at dearne@littlewondersco.net
with your order number and reason for return/ exchange.

Thank you for your understanding,

De’Arne x